Frequently Asked Questions

 

  • Q: Does the Library accept reservation requests for meeting and study rooms now? A: Yes! Even though we are still working on our public-facing pages, you can still reserve a room via phone, email or visit. All you need is your Library Card number! You may fill out an online application for a card here.
  • Q: How soon will I know if my reservation is approved? A: Meeting room requests will be approved within one week, study room requests may be approved immediately.
  • Q: How far in advance can I reserve a room? A: Six months in advance
  • Q: How long may I reserve a Study Room? A: Two (2) hours
  • Q: May I reserve a room outside of the Library's open hours? A: No, our meeting or study rooms are not available when the Library is closed.
  • Q: How many reservations can I make? A: Six at a time
  • Q: May I conduct business out of the Study Rooms? A: No, you'll need to use a Meeting Room, please call (256) 532-5974 or send an email to reservations@hmcpl.org more information
  • Q: How do I reserve a meeting room? A: For the following mediated rooms call (256) 532-5974 or send an email to reservations@@hmcpl.org
    • Downtown Huntsville Library Auditorium or Meeting Room A
    • Gurley Public Library Meeting Room
    • Madison Public Library Auditorium 1
    • Madison Public Library Auditorium 2
    • Tillman Public Library of Hazel Green Meeting Room
  • Q: How do I reserve a study room? A: For the following unmediated rooms, contact the following locations:
    • Madison Public Library Study Room 1 or 2: walk-in, call (256) 461-0046 or send an email to madison@hmcpl.org
    • Downtown Huntsville Library 2nd Floor Study Room 1, 2, 3, 4, or Meeting Room C, D, or G or the Huntsville Library Foundation Conference Room: call (256) 532-5975 or send an email to askus@hmcpl.org
  • Q: May I come early to set up the room the way I want it? A: No, you'll need to request enough time before and after your event if you plan on rearranging.
  • Q: Are there restrictions on any of the rooms? A: Yes, other than those listed in the Room Policies, some rooms may not allow certain types of activities due to restrictions from the building owner.
  • Q: Are there fees for using the rooms? A: No, however some locations may offer meeting rooms with fee based options.
  • Q: Can I conduct an insurance or financial planning educational seminar? A: Yes, however you will need to pay the $50 merchandising / potential revenue fee.
  • Q: Can I conduct my business workshops or classes at the library? A: Yes, however you will need to pay the $50 merchandising / potential revenue fee.
  • Q: Are there deposits for the meeting rooms? A: No, we do not require a deposit for the rooms however we do charge if the room, equipment, or furniture is damaged during your event.
  • Q: How do I get the Merchandise Sales or Potential Revenue fee waived?: A: Waiving this fee requires speaker credentials and / or that the presentation be reviewed and that no mention of future business opportunities are made.
  • Q: How do I get the Private or Social Event fee waived? A: Waiving this fee requires proof that the event is open to the public and we see a copy of the invitation in the form of a flier or Internet post.
  • Q: How do I get the Serving Refreshment fee waived? A: Individual attendees may bring in a covered beverage.
  • Q: Is it ok to do rearrange the chairs and tables how I want them? A: Yes, but please leave the furnishings and room exactly as they were found.
  • Q: What is a Ticketed Event? A: An event that includes funds received or requested (such as donations) in order to attend.
  • Q: I have a deposit that the Library is previously holding, can I get that money back or donate it to the Library? A: Yes! Please contact the Administrative Coordinator by emailing reservations@hmcpl.org or by calling 532-5974 during business hours.
  • Q: When do I need to pay the fees? A: Preferably when you receive your confirmation email, but at the least before your event begins.
  • Q: How do I pay the fees? Login to your Library Account and choose "Fines" then use your debit or credit card to pay online. You may also visit any library branch and pay in person with cash or a debit or credit card. 
  • Q: How do I get assistance? A: Contact the Administrative Coordinator by emailing reservations@hmcpl.org or calling 532-5974 during business hours.